PMA Consulting, LLC

Greater Raleigh Chamber of Commerce


Jim Hanson, Regional President, PNC Bank

“When the CEO of the Greater Raleigh Chamber of Commerce retired in 2015 after 21 years, and a new CEO joined the organization, the Executive Committee and the new CEO decided it was the right time to embark on an Organizational Assessment to guide the Chamber’s strategic plan. Through an RFP process, the Task Force that led the Organizational Assessment quickly realized the value that PMA Consulting would add to the project. The PMA team completed a number of community interviews, board listening sessions, and online data gathering to guide its recommendations back to the Task Force.

The Chamber team of staff and volunteers found PMA to be timely, professional, highly qualified, and the result was concise, clear feedback on where the organization stood today and where its opportunities lie for the future. This process and information has guided the strategic plan for the Greater Raleigh Chamber of Commerce, and made the organization stronger as it focuses on its mission to build a thriving regional economy, enhance the community’s quality of life, and strengthen member businesses.”